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CORPORATE SOCIAL RESPONSIBILITY
Angels Over Africa | Skills Development | Greening Policies
As a division of Tourvest Inbound Operations, we proudly support the Angels Over Africa programme. To this end, R2 is collected from each and every delegate we register for our conferences. Once the conference is completed and reconciled, Global Conferences Africa match whatever amount has been collected from registration and donate the entire sum to Angels Over Africa.
Angels of Africa
A dedicated voluntary group was formed within Welcome Tourism Services in January 2002, and was subsequently registered as a non-profit-organisation, thereby reinforcing commitment to continuous backing of projects and other non-profit organisations. The principal goal is to support carefully identified causes or needs, which are often less recognised and particularly desperate for assistance.
The Angels over Africa social initiative is not only about straightforward financial support, the emphasis is on creative and innovative participatory activities. Events typically include visits to children’s homes, mission stations, community initiatives and old age homes. A day outing with a group of underprivileged children to one of the many attractions in our city is always a 'Welcome' highlight. Observing a child discovering the excitement of the Johannesburg Zoo or hunting for Easter eggs with the kids makes it all worthwhile.
To enable us to organise events and especially to collect funds for our long-term project, we rely on internal fund raising and external sponsorship from our generous partners and clients. All and any support received and staff participation is always greatly appreciated.
Welcome Tourism Services and the members of the Angels over Africa social initiative are also actively involved in donations to worthy causes including the Society for Prevention of Cruelty to Animals, The World Wildlife Fund for Nature, the Endangered Wildlife Trust and various other conservation bodies.
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Mary’s Orphanage – is a home for abused and abandoned children located in Orange Farm. We will be investing in the creation of a vegetable garden for consumption and re-sale. We are also exploring ways in which to get the local women involved in beading and other income generating projects, this creating skills and helping Mary’s become self sufficient. |
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Yithuba Lami – is a registered non-profit organisation, founded in 2003 by Fr. Laszlo Karpati who began a regular outreach program on the street. Since then a multi-purpose centre and shelter (called Dinaledi House) has been established in Rossmore, west of Johannesburg. The house has been transformed into a home for “children-at-risk” and children living on the streets. The centre’s most urgent need is to obtain a remedial teacher for the boys due to the disruption caused by their living on the streets for long periods of time. For the 2009 School tear a remedial teacher monthly salary will be sponsored by the company. |
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Southern Cross Reach-a-Cross Foundation – Southern Cross is a small school located on a private wildlife estate in Hoedspruit and is the birthplace of a revolutionary nature-based education system. The school’s ethos is around equipping learners to make a meaningful contribution towards integrated and sustainable development and environmental protection. The company will provide support to the Reach-a-Cross Foundation in the form of resource sponsorships, as well as assistance in wilderness rehabilitation and reforestation. |
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Community Led Animal Welfare (CLAW) – provides primary healthcare for pets in the informal settlements and shantytowns west of Johannesburg, where veterinary services are simply not available to the poor people in these areas. The project has a direct positive impact on the community as a whole. Going forward, we will provide financial assistance required to purchase the infrastructure required to run the CLAW operations and we will part sponsor pet care clinics within these communities, to provide education to the local population on how to take care of their pets. |
TIO Academy
As part of Tourvest, one of the largest tourism organisations in Africa, Tourvest Inbound Operations understand the need to develop and transform the industry by focusing on the training and development of current staff and by offering employment opportunities to previously disadvantaged individuals. It was with this concept in mind that the TIO Academy was founded and developed in 2006.
To this end, Tourvest Inbound Operations invested in the development of a professional, fully equipped schooling environment based in Randburg, Johannesburg, staffed by highly qualified training facilitators.
Our commitment continued with our 2006/07 THETA learnership program, training 20 learners and 6 sponsored bursary students to achieve their guiding qualifications in 4 to 5 provinces.
To date, Tourvest Inbound Operations has given full time employment to the 6 bursary students, who have all successfully completed their training within our organisation. As part of our program, the 20 THETA learners are currently being trained and mentored with the intention of being offered sustainable employment at the end of their one year learnership commitment.
Following the initial leanership and bursary guiding initiative, Tourvest Inbound Operations has identified the need to train suitable applicants in all aspects of tour consulting and operations.
Whilst we employ a growing number of junior consultants within our organisation, we are finding that despite tertiary tourism qualifications, which are broad and generic, there is a growing need for training specific to inbound tourism, current IT reservation technology and hands-on product and destination knowledge.
With this need in mind, the TIO Academy will increase in size and in future be housed in TIO Africa. The academy will ensure that learnership and bursary students are carefully selected from the many previously disadvantaged unemployed South Africans who have shown an aptitude for the inbound tourism industry. Whilst careful selection is critical to this process, equally important is the THETA approved inbound focused curriculum, quality of classroom and hands-on destination and product training, intensive mentorship by the Tourvest Inbound Operations brands and sustainable employment post qualification.
Tourvest Inbound Operations believes that social responsibility goes hand in hand with sustainable development within the tourism industry, and is extremely proud of the various brand initiatives developed in conjunction with our staff. We have showcased a selection of the more established projects to illustrate our commitment to ensuring the necessary development of our country. Whilst our brands will continue to support all current initiatives, these projects will in future be managed and monitored by TIO Africa.
Greening Policies
Global Conferences Africa subscribes to the principle of sustainable environmental tourism. To this end, the company aims to ensure that any negative impact that the business may have on the environment is minimised.
Conference Greening
OFFICE
- Where possible all office supplies and kitchen stock are locally sourced, made from sustainable materials and recyclable
- Paper and plastic are separated and recycled
- Documents are printed double sided where possible and 1-sided prints are reused.
- Where possible we minimize consumption of lights and air conditioning
- Where possible we either scan documents to our PC for email or use fax to email in order to send and receive information electronically instead of on paper. This reduces paper use and is more cost effective in terms of paper and ink.
- Increasing use of laptops rather than desktop workstations: laptops typically use 10% less energy than a regular desktop computer
- Choosing future electronic equipment that is multifunctional such as a printer / copier in one. This saves on electricity use as it only has one plug using energy rather than three
- Placing living plants in office open areas
COMMUNICATION & MARKETING
- Using the conference website as the main tool of communication to minimize printing and the transport required for posted materials
- Use of our on-line registration system ensures that the registration process including booking conference attendance, accommodation, transport, tours, etc. is all electronic
- Making all conference materials and handouts available online and encouraging delegates to print only what they need, instead of indiscriminately printing or publishing copies for all delegates. This includes papers, slides, delegate lists etc.
- Giving memory sticks or CD ROMs with all conference materials pre-loaded, which is also a sponsorship opportunity
- Discourage sponsors from distributing printed marketing materials
- Use directional signage without dates or sponsors where possible , encouraging re-use
- Bring a “green sponsor” on board to financially support the event’s greening initiatives and a greening on-site representative.
- Evaluate the success of the event using a paperless online survey and get a better response to more detailed questions in the process
- Keeping all participants informed of the green policy and all the ways they can assist in reducing the event footprint as well as the footprint of their personal participation in the event
TRANSPORT
- Discourage car tips through hotel selection and by providing maps to encourage walking
- Use appropriately-size buses (no empty seats) where possible for airport, hotel and other transfers through careful planning
- Use local suppliers and products to minimize packaging, shipping and transport requirements
ON-SITE PROCEDURES
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Choosing recycled content for conference proceedings and paraphernalia e.g. name tags, hand outs, program handbooks, exhibition binders, etc
- Ensuring that conference bags are made form recycled material or using cloth bags that can be reused and sourcing locally
- Placing a box at the exit for delegates to donate their conference bags and unused stationary to a school or charity if they do not wish to keep them
- Encouraging delegates to return their conference lanyards, name tags and plastic pouches for reuse and recycling
- Giving locally sourced promotional and speaker gifts that are made using sustainable materials and have no or minimal packaging e.g. Beadwork, wire crafts, etc..
VENUE
By using a venue that takes environmental sustainability as a serious criterion when implementing policies and procedures like:
- Setting up a recycling center on-site
- Carefully choosing a seasonal menu
- Serving water from jugs only or distributing sponsored water bottles that can be refilled at water stations, instead of disposable plastic water bottles and not using disposable cups
- Similarly for coffee and tea, sponsored travel mugs can be refilled each refreshment break to minimize washing
- Serving condiments, sauces, milk & sugar etc, from refillable containers instead of individual packages
- Using cutlery, crockery and glass etc, instead of plastic or paper
- When disposable is necessary using recyclable, biodegradable or compostable items
- Using cloth or recycled paper napkins
- Minimizing the use of tablecloths and unnecessary linens that need to be laundered after use.
- Choosing seasonal living plants instead of cut flowers and indigenous plants or flowers instead of imported
- Not pre-filling glasses
- Juice and tea were served from large containers
- Garnishes were eliminated on plates
EXHIBITION
- Ensure that all stands use energy saving light bulbs
- The lights, power and HVAC were reduced during move in and move out times in the exhibit hall.
- Stipulate that all lights and electrical appliances and equipment are turned on / plugged in only when needed and only when the exhibition is open
- Place recycling bins throughout the exhibition hall for easy access
- Ensure that all signs and handouts are recycled and that left over stationary is donated
- Place sustainability restrictions on the exhibitors e.g. prefer use of recycled paper and soy based ink on handouts, use recycled eco friendly giveaways such as pencils made from reclaimed wood, minimize use of cardboard boxes, plastic and shipping during the set up / breakdown process
- Ensure that the exhibition stands are made using sustainable building materials, paint, carpets etc
- Offer an incentive or award for the exhibitors to have the most environmentally friendly stand
HOTELS / ACCOMMODATION
- Determining which hotels have a green policy and if their staff are trained in following green procedures. If not, encourage them to adopt greening practices for the duration of the conference.
- Request that the hotel uses energy-saving light bulbs and that the hotel implements an energy use-minimisation procedure.
- Checking whether the bathrooms have dual-flush toilets, low flow shower heads, refillable toiletry dispensers and air-dryers or cloth instead of paper towels
- Selecting accommodation that is close to the conference venue so that delegates can walk
- Not replacing consumable amenities daily unless they are gone
- Housekeeping will shut blinds and switch off air conditioning in unoccupied rooms
- Use glass or china catering plates, cups and glasses. (non disposable)
- By eliminating saucers under coffee
- Request that hotels only change sheets and towels on request to save water, electricity and cleaning supplies
- Implementing an outsourced recycling program throughout the hotel for the duration of the conference
- Request that the hotel use paper-less registration, check-in and communication methods with the delegates
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